Our Email Address Has Changed

We recently communicated the introduction of our umbrella parent brand, TriMas Packaging, as well as the announcement that we are transitioning our email addresses to a new, unified domain, firstname.lastname@trimas.com.

This change will streamline our communication channels to ensure consistency and allow our global team to work together even more effectively. To read our previous communication, please click here. 

Please note: Only our email address is changing. Our business name(s) and legal entities remain the same.

Emails We Send to You

All emails sent to you will now be from our new ‘trimas.com’ email address: firstname.lastname@trimas.com

Please note: The full first and last name is used in our new email addresses. This may differ from the shortened name format used previously.

Emails You Send to Us

Effective immediately, we kindly ask that you direct your emails to firstname.lastname@trimas.com. Please update your records accordingly.

Please note: For a limited amount of time, we will continue to accept emails sent to our previous email addresses to ensure that no communications are lost. However, we strongly encourage you to use our new email addresses moving forward, as this interim functionality will only be in place temporarily.

Email Addresses for Our Customer Care Teams

The list of all our Customer Care Centers around the world and their new email addresses are provided below.

We kindly request you to please update your records.

Americas & LATAM
-  Auburn, Indiana, USA: AuburnCustomerCare@trimas.com
-  New Albany, Ohio, USA: NewAlbanyCustomerCare@trimas.com 
-  Irwindale, California, USA: IrwindaleCustomerCare@trimas.com
-  San Miguel, Mexico: SanMiguelCustomerCare@trimas.com 
-  Indianapolis, Indiana, USA: IndyCustomerCare@trimas.com
-  Detroit, Michigan, USA: DetroitCustomerCare@trimas.com
-  Denver, Colorado, USA: DenverCustomerCare@trimas.com
    
For all correspondences intended for our recently closed facility in Rohnert Park, California, USA, please use AuburnCustomerCare@trimas.com.

Europe
-  Leicester, United Kingdom: LeicesterCustomerCare@trimas.com
-  Neunkirchen, Germany: NeunkirchenCustomerCare@trimas.com
-  Forli, Italy: Forli-info@trimas.com
-  Povolaro, Italy: PovolaroCustomerCare@trimas.com
-  Lodi, Italy: LodiCustomerCare@trimas.com
-  Waalwijk, The Netherlands: WaalwijkCustomerCare@trimas.com

Asia
-  Baddi, India: BaddiCustomerCare@trimas.com
-  Binh Duong, Vietnam: BinhDuongCustomerCare@trimas.com
-  Haining, China: HainingCustomerCare@trimas.com